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  • Olidia Transit

The Main Problem

Frequently Asked Questions

Here we try to shed some light on the questions that you may have about our Transportation Service Service.

What geographical areas do you serve?

Olidia Transit services covers all 7 counties of the Twin Cities Metro area.

Live customer service representatives from 7:15 AM to 7:00PM Monday through Saturday.

You can schedule an appointment by phone or online. Please find appointment scheduling information here.

The best way to find out if your insurance company will help you with non-emergency medical transportation is to call them. We've put together a few of the local providers that have policies regarding transportation services. If you or the person you are helping has an insurance company that isn't listed here, give them a call or reach out to us and we'll help you contact them.

To recover your lost item, you can call us at ‪(651) 538-0340 or email us. A team member will respond to you within 24 hours of your email submission.

To schedule a ride, please give us a call at ‪(651) 538-0340 or CLICK HERE to fill out our short form.

We typically schedule rides at least 24 hours in advance.

If you really need to cancel a ride, please notify us at by phone least 24 hours in advance.

We currently only allow service and emotional support animals per the ADA Requirments and ADA Service Animal Factsheet.

We provide safe and secure rides up to 60 miles from the pickup area. You can always request and schedule a long distance ride by calling us at ‪(651) 538-0340